Dome Drop 2 FAQs
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When is the second drop happening?
You will be able to pre-order your Gozney Dome on Monday 7th March at 8pm AEDT to Australian cusomers only. Orders will open exclusively to those on the original priority pre order list, before the 28th April 2021.
At the time of your launch you will receive an email featuring a direct link to a private, Dome pre-order landing page. Â
This drop closes on the 15th March 2022.
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How do I pre-order the Dome?
You will be sent a link at 8pm AEDT on 7th March via email. When you click through it will ask you to enter your registered email address. Once entered you will be taken to the Dome page where you will be able to add Dome and its accessories to your basket and check out. Please note you will only be able to access the landing page via this link, you will not be able to pre-order your Dome via our standard website.Â
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What will be available to purchase?
The Gozney Dome will be available to pre-order in wood only and dual fuel (propane) fuel type in Bone only. Please note we only have a limited supply available on a first come, first serve basis strictly. There is a limit of one Dome per person. Demand is high and this gives us the best chance of getting Domes into as many gardens as possible, as soon as possible.Due to stock limitations, the Olive shade previously listed in April will not be available to pre-order.Â
A number of Dome accessories will also be available to purchase;Â Â
StandÂ
Turning PeelÂ
Placement PeelÂ
Wood LoaderÂ
Dough ScraperÂ
Pizza ServerÂ
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Why can't I order the Olive version of Dome?
Due to stock limitations, the Olive shade previously listed in April will unfortunately not be available to pre-order. For this drop, Dome will only be available in Bone.
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How much is Dome?
Dome Wood Only - £999 UK /$1299 USA / $1,799 AUDÂ
Dome Dual fuel (LPG/Propane Bottled Gas) - £1,199 UK / $1499 USA / $2,099 AUDÂ
Please note this is the priority pre order/early bird pricing. For all future drops we will be selling the Gozney Dome at its full RRP.Â
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What is the lead time for delivery?
All orders taken on the 7th March will be delivered by the end of April 2022.
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Which countries will delivery be available to?
Just Australia for this closed sale.Â
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What’s included?
Gozney Dome outdoor ovenÂ
Detachable flue and capÂ
Dock and Accessory PortÂ
Digital thermometer, display unit and batteriesÂ
2 x temperature probes for checking the internal temperatures of food itemsÂ
FREE Dome Cover - for a limited time onlyÂ
Manual Air Regulation Vent and Ashtray ModuleÂ
ManualÂ
Dual fuel ovens only also include:Â
Integrated gas burner and regulatorÂ
Ignition and flame regulation dialÂ
1 x stone floor puck to switch between wood and gasÂ
*Wood, peels, stand and accessories sold separately.
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How much is shipping?
Due to the weight and size of the product, shipping is charged as standard on Dome at $59.Â
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When can I buy accessories?
The Gozney turning and placement peels, wood loader and pizza server are available to order now, alongside Dome or as a separate order, as well as the Dome stand.All other accessories for the Dome including theRope SealedDoor,SteamInjector and NeapolitanArch are due to launch 2022.
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Will it drop out of my basket when I am trying to check out, like before?
No, this will be one batch, so we do not expect for items to drop out of baskets or for you to lost your place in the queue. We have been working hard to ensure we have resolved all the issues we experienced on the website in April. Stock is however still limited so we would recommend checking out quickly to avoid disappointment.Â
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Is my delivery likely to be late like last time?
We have added in adequate extra time to account for the ever-changing conditions of international shipping, however we cannot account for any new unforeseen circumstances. You will be entitled to cancel your order at any point for a full refund if you change your mind.Â
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Who is allowed to order on this drop?
The December Dome Drop is exclusively for those onour original priority list (pre the first launch in 28th April) that missed out last time due to website issues or long lead times.
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I already have a Dome on order. Why are you taking more orders, before you have delivered mine?
We are pleased to say the majority of orders from our first launch have now been delivered. With the outstanding all now produced, on the water and on the way to their respective warehouses for individual deliveries. We know those that missed out last time are keen to place an order and secure their Dome as soon as possible so we decided to open this up now to ensure we can still offer the priority pre order 2021 pricing.
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If I don’t buy now, can I still buy in future?
Of course, we hope to open general sale of Dome in Spring 2022, however this will be the last time you can purchase and the 2021 pre order pricing.
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Will natural gas be available on this drop?
Unfortunately, the natural gas version of Dome will not be available on this drop. However, we expect to offer priority pricing on the natural gas version of Dome only to those on the priority pre order list, once these become available for purchase (estimated at General Sale in Spring 2022). We will contact all priority customers in advance of general sale.
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Can I purchase a wood only or propane version and convert to natural gas?
No, unfortunately Dome cannot be converted for use with a different fuel sourceretrospectively. With this in mind, if natural gas is your preferred fuel, we recommend waiting until this is available next year.
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Can I use a mention me referral for a Dome purchase?
No, our mention me referral scheme is only applicable to Roccbox purchases and cannot be used on Dome or Dome accessories.Â
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Will I receive a different Ash Tray/Air Vent to the one pictured?
The Dome you receive features a version of the ashtray and air vent module that is subject to an update in future. This isn’t likely to change the functionality of the module, but does enhance the user experience slightly, so we wanted to reassure you that when the new generation of ashtray is ready for market, we will be sending you an updated version completely free of charge. Dates for the update are still to be confirmed at present, but we will reach out to you to confirm dispatch timings once set in stone.Â
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Who can I speak to if I’m experiencing issues or have any additional queries?
As we cannot take orders over the phone, phone lines will be closed on the 1st December to allow the team to be able to get back to email queries as quickly as possible. Please contact our customer service team via enquiries@gozney.com. We will aim to respond as soon as possible. Â
Please note our customer service team will not be able to process orders. All orders must be taken via the website.Â